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returns without RMA number. Non-defective returned merchandise is
subject to a 25% restocking fee. Computer
software may be returned, only if defective, and for identical replacement
only. No refunds on computer software. No returns after 30 days.
We reserve the right to refuse any unauthorized return.
process most orders within 24 hours and ship via USPS Priority Mail,
UPS, or Fedex.
Sales tax is only charged if you reside in the state of Pennsylvania.
Family Software products are under warranty for 90 days from the
original purchase date.
order by telephone, from the United States, call us Toll-Free at
877-497-0992. Outside the US, or for information or technical
help, call 610-497-5561.
Our business hours are 9:00 AM to 5:00 PM Eastern Standard Time
-- Monday to Friday.
Orders (except Canada and Australia), must be prepaid with a
wire transfer or certified bank check payable in US Funds. In the
Card Number field enter "000-000-000-000". For the Exp.
Date field, enter "None". We will email to you the total
invoice amount including USPS Air Mail shipping.